COMPUTERISED OFFICE SKILLS
Aims and objectives
This programme helps learners develop the essential base level skills necessary to gain employment in administration. This includes the knowledge of the most commonly used Microsoft Office computer programmes together with customer service, reception and office skills along with and understanding of small business concepts.
Entry criteria
Training Opportunity Government Funded Programme (TEC)
To be eligible for training opportunities, learners must be aged over 18, have been unemployed for six months or longer and have low or no qualifications. Exceptions are possible-please check eligibility. Learners will need to provide some documents to verify their eligibility including confirmation of WINZ work registration details.
No formal academic qualifications are necessary; however an academic ability to complete the course will be required. A working knowledge of computer operations is helpful although not essential. A literacy and numeracy test is available to attest your ability to complete the course content.
Course Schedule
42 weeks Fulltime
Course Dates
9.00am-3.30pm
9.00am-12.00pm
1st Feb 2010 to
Monday -Thursday
Fridays
10th Dec 2010
Quals
• National Certificate in Computing Level 2/3, and/or
• National Certificate in Business Administration and Computing Level 2/3
Content
Software Applications include
• Microsoft Word
• Access
• Excel
• PowerPoint
• Publisher
Computer Skills
Identifying computer components, peripherals, ergonomics, operating a computer system, software applications, file management, text processing, desktop publishing, spreadsheets, databases, internet/email, work experience
Office Administration and Reception Skills
Interpersonal communications, customer enquiries, identify and use office equipment, file management, basic accounting practices, presentation in the workplace, report writing, work experience
Small Business Concepts
Business planning, budgeting/forecasting, employer/employee rights, organisational structures, workplace diversity, department documentation, report writing, business presentations