COMPUTERISED OFFICE SKILLS
Aims and objectives
This programme helps learners develop the essential base level skills necessary to gain employment in administration or people orientated employment roles. This includes knowledge of the most commonly used Microsoft Office computer programmes together with customer service, reception and office skills ready for differing employment options.
Entry criteria
Training Opportunity Government Funded Programme (TEC)
To be eligible for training opportunities, learners must be aged over 18, have been unemployed for six months or longer and have low or no qualifications. Exceptions are possible-please check eligibility. Learners will need to provide some documents to verify their eligibility including confirmation of WINZ work registration details.
No formal academic qualifications are necessary; however an academic ability to complete the course will be required. A working knowledge of computer operations is helpful although not essential. A literacy and numeracy test is available to attest your ability to complete the course content.
Course Schedule
26 weeks Fulltime
Course Date Range
7th Feb 2011 to 9th Dec 2011
Enrolments are accepted at any time during the year
Quals
• units towards either National Certificate in Computing Level 2/3, and/or
• National Certificate in Business Administration and Computing Level 2/3
Content
Software Applications include
• Microsoft Word
• Access
• Excel
• PowerPoint
• Publisher
Computer Skills
Developing industry demand computing skills of touch typing, file management, text processing, desktop publishing, spreadsheets, internet/email, work experience
Office Administration and Reception Skills
identify and use office equipment, file management, basic accounting practices, presentation in the workplace, report writing, work experience
Customer Skills
Interpersonal communications, customer enquiries, communication concepts, note taking, reception duties, time management, sales techniques, inter office communications